If you have been hunting around for a cold call script, take a look at this one. The destination vacation is a big money operation. People who make 1,000 calls per week generally find 100 interested prospects that turn into 50 paid customers using scripts like this one. Everyone tweaks a word here and there in scripts and this one is no different. Sit with your sales manager for approval on the wording and then try this script out on your next 100 calls and see if it makes a difference.
“Hello, is __________ there?
Hello, my name is _________, calling from _______________ How are you today? (Customer’s first name)
I see that you filled out a survey form and expressed interest in a Hawaii vacation.
Our company has just released our VIP Invitations for vacations to Hawaii and your name is on that list!
I am calling to make sure you want to take advantage of this discounted Hawaii vacation offer. Mr/Ms_______________________what do you think?
If you have pen and paper,I’ll give you all my information so you can start planning.
Again, my name is ________ and this is through _____________________________.
This Hawaii vacation package is for 4 days and 3 nights on Maui. Your airline will be _____________________________. You will be staying at the Hotel __________________ for 4 days and 3 nights. If you need other airline arrangements we are a full service travel agency and we would be happy to search for another airline fare.
I know that we do not pay your personal expenses or any taxes and no service fees are paid. The last time I went, I believe I paid not more than $25.00 and I paid that at the hotel check-in.
I only have 11 vacation packages to Hawaii and I do have other calls to make to lucky people. Are you ready to buy this great vacation today?
The cost is $698.00 for two adults and must be taken within 6 months from today. As long as both of you are over 21 years of age, you are on your way to sunny Hawaii!
Do you have your credit card ready or do you need to discuss this with someone before you buy?
I’m only offering this one package today so you would need to buy today, but then again, take up to 6 months before you run off for a fabulous vacation!
Oh no, Ma’am, there are no hidden fees or charges. But now that you mention it, there is one thing that I would ask you to do. Once you get home, would you drop me a line and tell me what was the most exciting, the most beautiful or the most fun about this Hawaii vacation?
Yes, you can enclose a snap shot if you would like.
If you are ready to buy right now, I’m ready to take your credit card and get you all set up.
Yes, Ma’am, please read the numbers on your card.
I’ll read that back to you.
Now if you would verify your address I’ll get your things into the mail.
Wonderful! Now write down my name and phone number so I can answer any questions for you.
My Ticket Registrations department might give you a call to verify the spelling on your name or some other detail, I hope that is not a bother for you.
Okay, we are all set.
I will you enjoy that fabulous sun, sand and sea! Aloha!”
Invest your time and words into a script that deliver what you want to convey as efficiently as possible. Use a mirror and practice doing phone sales to yourself until all the words are comfortable and you can smile the entire way through. A great telesales script is extremely valuable.